NABL stands for National Accreditation board for Testing and Caliberating Laboratories is the highest Quality Accreditating Body in India. It Annually Audits the Testing Labs for basic standard procedures which ensures quality of the test results. Some of these standard procedures include
- Caliberation– Regular and timely Caliberation of machines, the reagents of all tests, small instruments such as temperature recorder, microscope etc.
- Controls – The Reagents of all tests under the NABL scope need to be tested at least once every day whether they are sensitive to both Positive /negative OR High/Low values. In simple words we need to test if our machine/reagents are able to detect normal and abnormal values with a corresponding predefined sample for us to be sure that our system is working fine and this we have to test everyday before we begin testing for real patients
- Temperature logs – We have to maintain daily logs of temperature recordings every 2 hour of the room, storage refrigerators and more to be sure if an ambient temperature has been maintained for testing.
- Customer Experience Process– We have to train our staff with an appropriate process of registring, handling, sampling and reporting of customers so that the whole process is easy and relaxed for the customers.
Contingency Training – The Staff has to be trained regarding contingency processes such as if a patient faints while drawing blood or if we encounter critically high value of some tests for which the patient or attendant need to be informed Immedietly. We have to maintain Documentation of such incidents with proper course of action for it to be audited by the NABL body.